Primarily, we have a replacement policy, but in some cases, we will process a refund.
-Submit a refund request by providing all the required details on the refund request page.
-Our customer care team will respond with a request ID via email, WhatsApp, etc.
-For further information about your refund status, contact our customer care team.
Note: Some service charges will be deducted from the full refund amount.

If you wish to return items, we recommend using the RDG Stores app for a smoother and faster process. Follow these steps:

-Install the RDG Stores App: If you haven’t installed the app yet, download and install it from your app store.

-Log in to Your Account: Once installed, log in to your account and navigate to the “Orders” section.

-Initiate Return: Select the order containing the item you wish to return and click on the “Return” option.

-Provide Required Information: You will need to provide necessary details such as photos, videos, phone number, etc., as part of the return/replacement request process.

-Submit the Request: Once all required information is provided, submit the return/replacement request.

Note: If you require any assistance during the process, please don’t hesitate to contact our customer care team. You can reach us at 9667335549.

At RDG Stores, we understand that sometimes returns are necessary. We strive to make the return process as simple and transparent as possible for our valued customers.

Our return policy may vary depending on the product category. For detailed information on our return policy, we encourage you to refer to the specific return policy associated with each product category. You can find this information conveniently located in the product details section.

We believe that providing comprehensive information regarding return policies directly in the product details ensures that you have all the necessary details before making a purchase. This way, you can shop with confidence, knowing exactly what to expect in case a return is needed.

Should you have any questions or require further assistance regarding our return policy, our dedicated customer care team is always here to help. Feel free to reach out to us, and we’ll be more than happy to assist you.

There is a 14-day warranty coverage, but for the exact warranty period, please visit the product details page.

Partial COD is a convenient payment option offered by RDGstores, allowing you to pay a portion of your purchase upfront and the remaining amount upon delivery. For example, if you wish to place an order worth ₹1000 and choose the COD option, you will need to pay an advance amount at the time of ordering. This advance amount will be deducted from the total order value at billing, making the remaining balance payable upon delivery.